1. Did you save the email you got which had your order number and such
2. If you didn't your an idiot and its your own fault, don't just expect their computer systems to be perfect, nothing is.
3. Its not their fault that shit got back ordered, I am sure they are even more pissed then you are about it considering it is hurting them as a company, and its something they have little control over.
4. If your really that ticked off, don't purchase from them again and go buy quality well fitting well designed gear elsewhere.
5. I am not a saga fanboy, however I understand how companies work and the fact that their lives have been made much harder then yours because of whats going on.
PS. If you did number one and forwarded them the email and everything was PAID for and they did nothing. Then yes they do suck cock.