yeah, sorry, "hate" is such a strong word. Maybe I should have said "slightly displeased" with the design (by design, I mean length and fitting of the hood).
You guys are definitely going above and beyond anything I've ever seen a company do and I'm really impressed by your customer service and business ethic.
Maybe your next batch of textiles will be orchestrated better.
RE: the insult "That's gayer than AIDS"
Your insult would have made sense if it was said in the 80s or 90s, but now the incidence of AIDS is more prevalent in heterosexual individuals*... the correct way to try pwning someone with that statement now a days is to say "I'm sorry to those I offend, but that was officially more heterosexual than AIDS".
Sorry you fail.