Only suits are pre order and will not ship out until Nov. 30th if you ordered a shirt or stickers it will ship out sometime in the week. Have you received an email that says your items have shipped? Sometimes it takes about a week, especially since they just dropped the new line.. they were a bit busy. If you don't get that email saying its shipped hit them up with and email. Not a PM on here they are doing all their responses through the company email now! Hope that helps!