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Rossi binding broke - warranty?

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.scott.
Posts: 1034 - Karma: 27
hey how is rossi on their warranty claims. are they usually pretty stingy about stuff or what? my binding broke on like the 3rd day i used them. i think they would have a pretty hard time saying that this would happen with normal use. as you can see the the metal slide bent bigtime and the plastic piece of the tailpiece that runs inside that part just snapped. one shop guy told me i was s.o.l., but i also got the strange suspicion that he was an idiot and also harbored major resentment toward anything newschool. you know the type. here are some pics, so tell me what you think. Broken bindingBroken againBroken
Jan 16 2008 2:14AM
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SteezePatrol
Posts: 10281 - Karma: 36
s.o.l. = shit out of luck?

maybe, i've heard rossis a bitch to deal with.
they've got an office in quebec for christs sakes
Jan 16 2008 2:15AM
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.scott.
Posts: 1034 - Karma: 27
oh yeah i should've explained. when the guy was telling me what was up he actually said, and this is a direct quote, "well sir i think you are S dot O dot L dot. sorry." i thought that said a lot about him as a person.
Jan 16 2008 2:19AM
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titsLOL
Posts: 7485 - Karma: 396
well shop guys tend to be douche bags about warranties, probably for a number of reasons. but rossi has a pretty legit 5 year warranty on all their binderz so hopefully they hooks it up. when I tried to warranty my bindings through a shop the guy was like "no way will those be under warranty man cause that's completely your fault." and a bunch of other shit, so I sent them in through REI instead where I used to work and whattaya know they sent me brand new px12 in exchange for some old p10s.
Jan 16 2008 2:24AM
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Silence
Posts: 16030 - Karma: 149
From memory Rossignol offer a 1 or 2 year warranty on Bindings, which is extended to 3 or 4 if they are mounted on Rossignol Skis

Irrespective, it's fairly obvious that the bindings aren't damaged from normal wear and tear, and i doubt they are faulty, so you might be in a shitty spot. Send them in anyway - they are quite good.

Worst case, buy another pair and use the spare for parts?..

You won't be able to FIX those though, they will need be replaced by you or them
Jan 16 2008 2:27AM
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SnowMedic
Posts: 2132 - Karma: 25
from the pics it just looks like your binding plate is broke. the Rossi distribution and sales headquarters is in utah

Rossignol Ski Company. P.O. Box 981060. Park City, UT 84098
Phone: (703) 438-6065. Fax: (703) 438-6042
Jan 16 2008 3:15AM
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jeremy.g
Posts: 4931 - Karma: 459
same thing happened to my mojo 11s and i just put them in a vice and bent em back they wiggle a little but still work fine
Jan 16 2008 9:56AM
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MEGAZORD
Posts: 4531 - Karma: -7
Go to the shop that you bought it at and have them warranty it.
Jan 16 2008 12:50PM
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BrownEyeIn
Posts: 878 - Karma: 456
they will. send em back
Jan 16 2008 2:31PM
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Love_Wins.
Posts: 5536 - Karma: -1
Yeah warranty that up, no way that should've happened, especially on your 3rd day out or whatever.
Jan 16 2008 2:58PM
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beermuscles
Posts: 1821 - Karma: 100
what did you do to it lol
Jan 16 2008 3:28PM
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