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To all my fellow ski shop employees:
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Do you ever feel a sense of guilt wash over you after you sell some douche bag something that you have been advising them against, but in the end they ignore your advice and buy it anyways?
...good, cause i don't either.
People need to actually listen to their shop employees. Even if they follow the route that we recommend, they should at least put some stock into our advice that we have to offer.
That is my pre-season rant. More to come...
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haha this past winter...
custumer guy- what bindings do you recommend for my sons park skis? (176 ar6)
me-i think look px12s would be best, i use them and they are durable and safe.
customer- oh right but i hated the look nevada when i skiied (a look bindings from the 50s)
me-yah but a lot can happen in 50 years, look is pretty much the best binding company these days
customer-eh ok well i always liked marker bindings wat about those? (points at marker m1100 frees)
me-i wouldnt, i heard theyre not very durable.
customer-thats okay, ill take 'em.
me-allrighty!!!
dumbass.
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i had someone buy markers after i told them that they are not durable
2 days later they are asking me to replace the brakes that basicly ripped off
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no, because I am in retail, and a sale means $$$$ and more skiing.
Someone comes in asking for something, all you can do is try to upsell them. And make more money. Oh and sell them freestyle stunt skis... theyll like them better.
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same way, i got in trouble once for slipping a kid my number so i could sell him my skiis
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If the customer WANTS to buy Markers, let them. If you keep persuading and persuading they'll just think you're the arrogant shop worker.
If someone wants to buy a product I don't recommend, I let them know twice that I don't think it's a great idea. If they stick with it, it's theirs.
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If they buy something I advise against, I just sign the receipt saying that I did not recommend the product...just in case they try and bring it back or something.
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thats exactly it, if they want to get something that i advise against then thats their choice, after all it is their money
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No offense to the cats who work at shops, but the only good advice I ever got at a ski shop was on dalbellos about 12 yrs. ago. The guys at my shops never know what the fuck they are talkin about and try to sell me total shit.
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I tune and mount so I never really see the sales floor. But us shop guys get our fair share of dumb questions and stuff. So some guy brings in his sons older 4frnt STL's, the shop ticket says his son is 24, advanced skier, a bigger guy. Guess what kind of bindings he had? M700's, no wonder they were broken, what a tard. So he was getting them replaced with some S916's. I had to literally destroy the m7's to get them off the ski. So I remounted them and threw the old bindings in the trash. The guy comes to get the skis an hour later, and gets pissed because I threw the old bindings away. I told him that they were so messed up I had to break them to get them off, and he says "we wanted to save them for extra parts".... Okay... so you want to save BROKEN Marker bindings for extra parts for new salomon bindings??? I went out back and dug them out of the dumpster and threw them on the counter in a pile. Fucking moron customers, some people are so dumb, I'm suprised the can even figure out how to ski.
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yeah this is more the case for me too. One time my dad took a pair of skiis and told them mount the bindings dead center and they thought he meant dead center of where the normal place is to mount bindings, so they had to remount the shit, so stupid
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Well your dad is obviously a fucking moron. He should have clarified, core center or true center.
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Yeah I never take advice from shop guys, they always are like "ohh these nortica blowers look just as good as these JJs, and nortica is much better than armada!" and i just say "yeah sure" and buy the JJs.
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In before this turns into another shop guys don't know shit thread...
I don't work in a shop, but if the customer doesn't want to heed your advice, you can't make them.
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Your dumb. I guarantee any person who works at a shop knows waaaaaaayy more than you do. You sound like the kind of guy that we just laugh at after you leave, cuz you just dropped a shit load of money on something that you don't need.
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shut up!!!!
everyone needs JJ's!
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So you're saying I need some nortica blowers? No. JJs are the best skis I've use in powder/big mountain ever. And they may know things about other shit that I will listen to them about (ie boot size) but when some shit head tells me to buy blowers of JJs i laugh and buy the better ski.
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meh most of the shopguys I have ever talked to were either clueless or just trying to upsale me (not gonna fucking happen lol)
pretty much the only good ones I've ever ran into were some of the bootfitters at Colo' Ski and Golf and of course jibij
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haha, not all shop guys are knowledgeable, the last pair of skis i had mounted had a level 1 sticker on them, and when i looked at the the ticket when i picked them up it said the ski model was the level 1, even though it said the model right in the center of the ski under the boot.
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Im a back shop guy, where we can do whatever we want, and when you bring us a 6 pack, we are your slaves for the day. The back shop is where its at.
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I've met plenty of people trying to sell me skis who aren't worth listening to so sorry, but I'd honestly rather just read the catalogs of all the companies since that is where most shop people (probably not you, more like the other guys who have no interest in twin tips) get all their knowledge from anyway. One guy told me that the rossi scratches had a life of 250 days. he tried to tell me that after 250 days they'd have just as much life in them as when they were new. he then proceed to tell me that buying demos was a sick deal cuz each pair had been tuned for hours so they are "better than brand new"... no thanks. Also when the px heel came out I was like damn this sucks I want pivots and the guy was like nahh the px is way better all the pros love it, and he named so guy I never heard of and said he rides them. and i was like umm... wouldn't pros on rossi be riding race stocks? I think that was around the time I stopped goin to ski shops to research equipment.
that said I have met and handful of awesome people at shops who were helpful/fun to talk to.
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the only thing you need a shop for is bootfitting. asking for anything else, your basically getting yourself into an argument.
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I've been selling skis for a while now and ntohing makes me more angry then trying to convince someone that his boots are 2 size bigger then what he needs. or that the skis he saw at sport expert with similar graphics are not the same model. Damn them ski company making cheap skis for specific shops with a similartopsheet then the other high end skis they are selling in better ski shops..
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that must be hella annoying
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working at ski shops is all about one thing:
Confident bullshit
If your not confident you cant sell and the only way to sell is with confidence. Whether or not its tru doesnt matter.
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