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March, 2024

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FKS hardware...

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lyndon
Posts: 7266 - Karma: 127
Ive been sending PM's left and right to people who I know that have FKS/P18 bindings. Why? Heres the story.
While in Toronto, I bought some FKS 120 RACE bindings, for 250$. When I got home, I realized that I was MISSING 2 screws in each heel, and the hardware was made for mounting on a plate, or riser. The screws in the toes arent beveled, they are like wierd, and 6mm too long. They arent the right screws, even if i grinded them down.

I have been emailing them, asking them to send me screws, and they refuse. The say, "Well, why did you buy the FKS if you dont race" and stuff like that. I have spoken to the manager, you name it.

Hopefully, someone on here has a good shop, or has a full set of FKS screws that I can buy/have. I have called all over, since late april, looking. I called Rossi, and they have to be sent through the shop, but, that shop is being a total bitch.

Again, if you can get me some, ill pay/do whatever it takes to get them. Ive been hunting for 2 months, and nothing. Its getting frustrating.
Jun 23 2007 9:58PM
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steezyjibber
Posts: 15967 - Karma: 11,016
good luck
Jun 23 2007 10:01PM
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steezyjibber
Posts: 15967 - Karma: 11,016
^yeah actually do that
Jun 23 2007 10:03PM
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lyndon
Posts: 7266 - Karma: 127
my dear steven , its SKIIS AND BIIKES in TORONTO!!

ive called them lots, and they just wont help.
I dont think we should all spam them, if they dont help within the next week, then im game for spamming
Jun 23 2007 10:04PM
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lyndon
Posts: 7266 - Karma: 127
why, have people had problems with them in the past?
should i try the collingwood/missassagua locations? I drove 4 hours to get these, and I cant even use them!
Jun 23 2007 10:07PM
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lyndon
Posts: 7266 - Karma: 127
i guess thats what you get when you go to a large chain of stores. I guess all i can do is hope someone on NS has some, or find a shop that can send me some....
Jun 23 2007 10:13PM
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lyndon
Posts: 7266 - Karma: 127
That wont happen, I live 4 hours away
Jun 24 2007 12:04PM
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bemmis
Posts: 1602 - Karma: -3
call rossignol. they've probably got a bunch layng around that they could sent to you for not much money.
Jun 24 2007 12:28PM
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jca
Posts: 4162 - Karma: 6,261
i asked rossi for 1 screw and they sent me a whole set for my fks 185s
Jun 24 2007 1:49PM
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strode
Posts: 7549 - Karma: 14
go to closer store that deals rossi

bring 12 pack (bottles work better than cans).

set 12 pack on counter.

ask for screws.

that should solve your problems.

Jun 24 2007 2:46PM
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bhill2.0
Posts: 6573 - Karma: 197
Holy shit man. You may be in fucking luck. Im pretty sure i have like 3 or 4. Let me get to my house and check.
Jun 24 2007 3:10PM
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powfoka
Posts: 2709 - Karma: 160
my fks box got a hole during shipping from rossi and a few screws were lost im placing an order for some brakes and screws in the near future ill order an extra set and let you know a price......
Jun 24 2007 4:55PM
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lyndon
Posts: 7266 - Karma: 127
haha, thats a bunch man. I sent proctorjones an email, so we shall see what he has. No sence in you taking time to send me some if they will for free..
Jun 24 2007 4:57PM
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Love_Wins.
Posts: 5536 - Karma: -1
Dude, I can't even believe the shop is pulling that on you...asking why you would buy those bindings if you don't race? Seriously? Even if you DID race, you'd still need the mounting screws.

Call them until they fix your problem, if the store manager won't help you, ask for the number of the regional manager, just go up the chain of command until you see results, and trust me, if the regional manager has to come down on a store manager for something as trivial as a set of mounting screws, that store manager will get in mad trouble, and he/she should.
Jun 24 2007 7:10PM
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steezyjibber
Posts: 15967 - Karma: 11,016
good idea
Jun 24 2007 7:31PM
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lyndon
Posts: 7266 - Karma: 127
theya re the right screws(for the most part) for mounting with a plate. I didnot recieve/nor would use the plate. I need the short screws. I called again, and they are going to get the tech to call me tomorrow
Jun 24 2007 7:51PM
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Joan
Posts: 2944 - Karma: 1,305
yea dont worry man, the newschoolers community is here to spam, and we spam till we get our way
Jun 24 2007 8:21PM
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steezyjibber
Posts: 15967 - Karma: 11,016
word!!!!!!!!!!
Jun 24 2007 8:24PM
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lyndon
Posts: 7266 - Karma: 127
Proctor cant send them. Do you have any?
Jun 26 2007 3:45PM
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Jester1
Posts: 111 - Karma: 10
If you have not found the screws yet contact Mountain Center (Rossignol) Explain your situation and ask for a FKS screw pack they will send them to you most likely free of charge ask for the warranty dept. when you call.
Jun 26 2007 4:41PM
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Joan
Posts: 2944 - Karma: 1,305
jester1 is like the fks knowledge master
Jun 26 2007 8:57PM
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cbrady
Posts: 2857 - Karma: 124
good old mountain center...i used to work there...yeah they should hook u up for sure
Jun 26 2007 9:02PM
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lyndon
Posts: 7266 - Karma: 127
Can I get a Phone number or email? I googled it, and nothing usefull comes up?
Jun 29 2007 12:41AM
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Love_Wins.
Posts: 5536 - Karma: -1
Did you try what I said?
Jun 29 2007 1:25AM
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lyndon
Posts: 7266 - Karma: 127
yeah, and im over it. they just wont help. Im going to have to pay somewhere else to send me some.
Jun 30 2007 12:42PM
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bobs
Posts: 4801 - Karma: 869
he's right............
Jun 30 2007 2:00PM
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lyndon
Posts: 7266 - Karma: 127
YES! I got a hold of thier tech who ISNT a dick. He had a set of FKS 120's that were being sent out on warranty. He is sending me the screws, the plastic semi-circle, and if he is kind enough any other parts
Jun 30 2007 2:38PM
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bemmis
Posts: 1602 - Karma: -3
did you complain about the employees? i would if you haven't. if i were in your situation i would still be pissed.
i would say like: your employees refused to give me what i payed for. you're doing a very good job of losing customers so if still want my buisness then i advise you to enlighten your employees. getting what i payed for shouldn't be this hard. i expect decent customer service from the shops i give my money to and i think employees of your shop's quality are unacceptable. <b>you're welcome!<b> (saying your welcome will make him feel like he has to say thanks, which is always funny)
Jun 30 2007 8:13PM
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bobs
Posts: 4801 - Karma: 869
soo dope, good to hear it all worked out. plus you'll have spare parts
Jul 1 2007 12:17AM
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