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A Surefoot is a custom made insole that is made to the shape of your feet by a computer. Many very good and pro skiiers use them, or something similar.
Walking around in ski boots is something that will happen. You will walk over concrete, and it will scratch your boots. However, wear and tear is normal your boots may have replaceable lugs (the little shelves that hook into your binders), which you can do easily if they are too worn. The whole problem is if your boot sole becomes super worn, it may not fit into the binding correctly and you will begin to prerelease like a 2 yr old. If you can avoid it, don't walk several miles over rocks and dirt in your boots, because that is definitly not good for them.